Return & Refund Policy

Returns

We accept returns within 7 days of delivery, except where local consumer law provides a longer return period (such as 14 days for customers in the EU and UK).
To be eligible for a return:

• The item must be unused, unopened, and in perfect condition
• Opened books are considered used and are not eligible for return
• Any dents, scratches, spine damage, or signs of handling will result in the return being refused
• The item must be returned in its original packaging
  Proof of purchase is required

🚫 SALE ITEMS — NO RETURNS, NO REFUNDS 
ALL PRODUCTS PURCHASED ON SALE ARE FINAL SALE.

This includes, but is not limited to:

• Discounted items
• Promotional pricing
• Clearance items
• Sale codes or automatic discounts

❗ Sale items are NOT eligible for return, exchange, or refund under any circumstances, except where required by law or in the case of a defective or incorrect item.

Return Shipping & Costs (PLEASE READ)

Return shipping costs are NOT refunded
Original shipping costs are NOT refunded
The buyer is fully responsible for:

• Return postage
  
• Any customs duties or taxes on returned items
  
• All returns must be shipped using a courier approved by us.
  
• You must contact us before sending any return to receive instructions.
  
• Returns sent without prior approval may be refused.

Non-Returnable Items

We do not accept returns or refunds for:

• Sale items (FINAL SALE)
  
• Limited edition box sets
  
• Limited edition books
  
• Custom or personalized items, including books signed specifically for the buyer
  
• Gift cards
  
• Damaged or Incorrect Items

These items are FINAL SALE.

Please inspect your order immediately upon delivery.
If your item arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery with clear photos of:

• The item
  
• The packaging
  
• The shipping label
  

Failure to report damage within this timeframe may result in the claim being denied.

How to Start a Return

To request a return, contact us at:

📧 dawid@feel-goodsmut.com

Do not send anything back without contacting us first.

Refunds

Approved refunds:

• Are issued only after inspection
  
• Cover product price only
  
• Do NOT include any shipping costs
  

Final Notes

This policy does not affect your statutory rights under applicable consumer protection laws.